This review is from: Celestron 127EQ PowerSeeker Telescope
I opted for this telescope to get an idea in the quality of product Celestron produces just before investing in a much more high-tech and larger telescope.
Out of the box, there were parts missing and broken. Celestron wants you to call about product difficulties and not return merchandise. I tried calling tech support four times and was on hold for over 90 minutes each time ahead of being disconnected.
I submitted a ticket on their website. That was more than a month ago and still no answer.
The scope I bought was sturdy and quite heavy and still worked with the broken pieces. The directions necessary some medium skill, so if your not technically inclined, avoid this telescope. In addition, the telescope is challenging to maneuver and use so be prepared there as well.
But I would seriously encourage anybody interested in a telescope to do thorough research on the different manufacturers previous to settling on a Celestron. I’m not giving this scope a poor rating, but if I had any concept about Celestron’s customer service, I would have NEVER considered them in the very first place. Buyer Beware!!
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